Pivotal Property Management - Crucial to your investments success

Tenant Information
Rental Properties -To view properties available for lease go to www.domain.com.au/Real-Estate-Agencies/PivotalPropertyManagement 

Condition Reports
Condition reports are completed by the agent and need to be revised by the tenant and returned within 3 business days to Pivotal Property Management

Urgent Repairs
Please refer to  your 'renting a home guide' first to establish if the repair is urgent.  If you think you have an urgent repair, please contact us immediately to see if the landlord can be consulted about the repair. Also  place your request in writing.  If the agent or landlord can not be consulted for any reason our after hours emergency service numbers below;
Plumber              Plumbwell Gaswell               0409 020 994
Electrician           Sanjtrics Solutions               0423 877 348 
Locksmith           City West Locksmiths          0414 930 586
Glazier                Economy Glass                   9785 2030
SES                   State Emergency Service       132 500 

General Maintenance
All general maintenance must be placed in writing before repairs can be carried out. This can be emailed to sharon@pivotalpropertymanagement.com.au.  Owners will then be contacted and the maintenance will be attended to. 

Rental Payments
Rental Payments are to be made directly into a bank account.  Details are provided to tenants and tenants must include a reference. Late rental payments will not be tolerated and may affect your tenancy record and future  lease options 

Routine Inspections
Inspections can be carried out after the first 3 months of tenancy and every 6 months thereafter.  Tenants are consulted about the times  and they are generally between Monday - Friday 9.00 am to 5.30pm. 

Final Inspections
Final inspections are generally carried out within 1 -2 days of the keys being returned.  The agent will try to process your bond as quickly as possible.  To assist   in the return of your bond, we suggest you follow through our 'final inspection guide' to ensure the property is fully cleaned and  all rubbish is removed. 

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